Welcome to PRNS Events Group Private Limited. These Terms & Conditions govern your use of our website, services, and purchase of event and celebration packages. By accessing our website, making an enquiry, placing an order, or purchasing any package from us, you agree to be bound by these Terms & Conditions.

1. About Our Services

PRNS Events Group Private Limited provides event and celebration packages for various occasions, including personal celebrations, family functions, parties, corporate events, and other special occasions.

The exact services, inclusions, deliverables, pricing, and availability may vary depending on the package selected by the customer.

2. Eligibility

By using our services, you confirm that:

  • You are legally capable of entering into a binding agreement.
  • The information provided by you is accurate and complete.
  • You will use our services only for lawful purposes.
  • You will comply with these Terms & Conditions and applicable laws.

3. Package Details

Each event or celebration package may have specific inclusions, exclusions, service conditions, and limitations.

Customers are advised to carefully review the package details before making a purchase. Any additional services, modifications, upgrades, or requirements not included in the selected package may be subject to additional charges.

4. Pricing and Payment

  • All prices displayed or communicated by PRNS Events Group Private Limited are subject to the applicable package and service requirements.
  • Prices may change from time to time without prior notice, but confirmed bookings will generally be governed by the price agreed at the time of booking, subject to the applicable terms.
  • Customers are responsible for making payments within the specified time.
  • A booking may not be considered confirmed until the required payment has been successfully received and confirmation has been provided by us.
  • Any additional services requested after booking may incur additional charges.

5. Booking Confirmation

Event bookings are subject to availability and confirmation by PRNS Events Group Private Limited.

A payment or enquiry does not automatically guarantee a confirmed booking. Customers should wait for official confirmation from our team.

Customers may be required to provide accurate information such as:

  • Event date
  • Event time
  • Venue/location
  • Contact details
  • Number of guests, where applicable
  • Selected package
  • Special requirements

Any incorrect or incomplete information provided by the customer may affect service delivery.

6. Event Date and Changes

Customers should provide accurate event dates and requirements at the time of booking.

Requests to change the event date, venue, package, or other booking details will be subject to availability and may result in additional charges.

Any changes should be communicated to us as early as possible.

7. Customer Responsibilities

Customers are responsible for:

  • Providing accurate booking and contact information.
  • Providing complete event requirements within the requested timeframe.
  • Ensuring that the event venue is accessible and suitable for the agreed services.
  • Obtaining any permissions, licenses, or approvals required for the event where applicable.
  • Ensuring that guests and attendees comply with applicable venue rules and regulations.
  • Informing us of any special requirements that may affect service delivery.

8. Service Availability

All services are subject to availability. While we make reasonable efforts to deliver the services as agreed, certain circumstances may affect availability, including supplier limitations, venue restrictions, weather conditions, transportation issues, technical difficulties, or other circumstances beyond our reasonable control.

Where necessary, we may provide a reasonable alternative or suitable adjustment to the service.

9. Third-Party Services

Some event packages may involve products or services provided by third-party vendors, suppliers, venues, decorators, entertainers, caterers, transportation providers, or other service providers.

Where third-party services are involved, their respective terms and conditions may also apply.

PRNS Events Group Private Limited will make reasonable efforts to coordinate such services but cannot be held responsible for circumstances exclusively caused by an independent third-party provider beyond our reasonable control.

10. Event Changes or Cancellation by Us

In exceptional circumstances, PRNS Events Group Private Limited may need to modify, reschedule, or cancel an event or service due to circumstances beyond our reasonable control.

Such circumstances may include:

  • Natural disasters
  • Severe weather
  • Government restrictions
  • Public emergencies
  • Venue-related issues
  • Supplier or service-provider failure
  • Transportation disruptions
  • Technical failures
  • Other unforeseen circumstances

Where applicable, we will communicate with the customer and make reasonable efforts to provide an alternative arrangement.

Any refund or adjustment will be handled in accordance with our applicable Cancellation and Refund Policy.

11. Cancellation by Customer

Customers may request cancellation of their booking by contacting us through the official contact details provided below.

Cancellation eligibility, applicable charges, and refund amounts may depend on:

  • The package purchased
  • The date of cancellation
  • The event date
  • Services already provided or arranged
  • Non-refundable expenses
  • Third-party commitments

Please refer to our separate Cancellation Policy and Refund Policy for detailed terms.

12. Refunds

Where a refund is applicable, it will be processed according to our Refund Policy.

Refunds may be subject to deductions for services already provided, administrative costs, third-party charges, or other non-recoverable expenses, where applicable.

The processing time for refunds may vary depending on the payment method and financial institution.

13. Intellectual Property

Unless otherwise stated, all content available on our website, including:

  • Logos
  • Brand names
  • Text
  • Graphics
  • Images
  • Designs
  • Videos
  • Promotional materials

is owned by or licensed to PRNS Events Group Private Limited and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

14. Website Use

Customers agree not to:

  • Use our website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Introduce viruses, malware, or harmful code.
  • Interfere with the operation or security of our website.
  • Copy or reproduce website content without authorization.
  • Submit false, misleading, or fraudulent information.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

15. Accuracy of Information

We make reasonable efforts to ensure that information published on our website is accurate and up to date.

However, package descriptions, photographs, prices, availability, specifications, and other information may occasionally contain errors or require updates.

We reserve the right to correct errors, update information, or modify services where necessary.

16. Limitation of Liability

PRNS Events Group Private Limited will make reasonable efforts to provide services as agreed. However, to the extent permitted by applicable law, we will not be responsible for losses, delays, damages, or disruptions caused by circumstances beyond our reasonable control.

Our liability, where legally applicable, shall be limited to the extent permitted under applicable law and the amount paid by the customer for the relevant service, except where such limitation is prohibited by law.

17. Indemnification

You agree to indemnify and hold harmless PRNS Events Group Private Limited, its directors, employees, representatives, and service partners from claims, losses, liabilities, damages, or expenses arising from:

  • Your violation of these Terms & Conditions.
  • False or inaccurate information provided by you.
  • Your misuse of our services or website.
  • Your violation of applicable laws or third-party rights.

18. Privacy

Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

19. Changes to These Terms

PRNS Events Group Private Limited reserves the right to modify or update these Terms & Conditions at any time.

Updated terms will be posted on our website with the revised date. Customers are encouraged to review the Terms & Conditions periodically.

20. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, disputes arising in connection with these Terms or our services shall be subject to the jurisdiction of the competent courts in Thiruvananthapuram, Kerala, India.

21. Contact Us

If you have questions regarding these Terms & Conditions, bookings, packages, or our services, please contact us:

PRNS Events Group Private Limited
RN BUILDING, TC NO. 46/2767, KARMANA,
THIRUVANANTHAPURAM, KERALA – 695002

Mobile: +91 95442 20097
Email: prnspvtltd@gmail.com

By using our website or purchasing our event and celebration packages, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.